Goods can be returned for a full refund either by post or to any one of our stores providing the item is in its original condition and reaches us within 14 days, from date of purchase. If you are returning your item by post then you can print off a free returns label for your parcel.
We offer a flat rate courier delivery charge, no matter how much you order, to anywhere in the United Kingdom (mainland UK only). This is £3.99 including VAT (VAT will be applied during the checkout process). We will endeavour to deliver all orders in 3-5 working days
Please be aware in the busy period leading up to Christmas, orders in November and December may take up to 7 working days to be delivered.
If you live outside the UK we will happily deliver to you, please contact our marketing team for a delivery quote on firstname.lastname@example.org
Once placed, online orders cannot be cancelled.