GREAT NEWS! We are pleased to announce that our website is BACK ONLINE and accepting orders.

New procedures have been implemented to enable us to reopen with a very small team, allowing us to work safely, maintain social distancing measures and give you access to the products you love.


Orders will be picked, packed and despatched week commencing 11th May and we aim to provide the same level of service.

A few things you may want to consider when shopping online;

  • Orders may take longer to be delivered due to increased volumes processed by a smaller team.
  • Returns Policy – Due to the delays with delivery we have extended our returns window to 35 days.
  • All our stores remain closed to customers until further notice so please do not contact your local store directly.

Contact information for customer enquiries

Call 0800 222 9020

Lines open between 9 to 11am | Monday to Friday


Alternatively, email help@countrybaskets.co.uk

Please note, response times may be slightly longer than usual.

At Country Baskets we pride ourselves in offering outstanding customer service. However, during these challenging and unprecedented times, if delays or issues occur, please be considerate to our team as we are all in this together.